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Return and Refund Policy

We take pride in crafting high-quality, custom apparel that reflects your style and story. Because each item is made to order, we’ve designed a return policy that balances buyer satisfaction with the nature of personalized products.


🔁 All Sales Are Final on Custom Items 

Due to the customized nature of our products—including personalized designs, colorways, sizing, and placements—we do not accept returns or exchanges unless the item arrives damaged or with a production error.

 

✅ If Your Item Arrives Damaged or Incorrect

We stand by the quality of our work. If your order arrives with a defect or does not match the specifications you selected, please contact us within 7 days of delivery. Include:

• Your order number

• Clear photos of the issue

• A brief description of the problem

We’ll review your claim and, if approved, offer a replacement or refund.


📦 Shipping Costs

Return shipping (if applicable) is covered for items with verified defects. We do not cover return shipping for sizing issues or buyer’s remorse.


📏 Sizing & Product Details

Please double-check sizing charts and product descriptions before placing your order. We provide detailed measurements and visuals to help you choose confidently.


💬 Questions?

We’re here to help. Reach out anytime via our contact form or email, and we’ll respond within 24–48 hours.

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